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More than half of young people in the UK have used an AI chatbot such as ChatGPT in the last year to help them with schoolwork, emails or their job, research suggests. Nominet’s latest annual Digital Youth Index, which examines young people’s online habits and attitudes, suggests that while most young people (94%) feel safe online, 76% said they had been exposed to an upsetting experience. That is a 7% rise on last year, with young people reporting an increase in exposure to fake news and hate speech, both up 4%, as well as sexual content, up by 6%. The study, conducted by Opinium, surveyed 4,000 people aged between eight and 25 in the UK. While society at large grapples with artificial intelligence at all levels, it’s encouraging to see young people embracing technology so quickly and using it in their daily lives Paul Fletcher, Nominet The young people surveyed claimed to spend an average of between four and five hours a day online – mostly on social media, chatting with friends or accessing entertainment. Most (95%) of those asked said they were on at least one social network, including children who are under the age limit for some of those services. According to the study, X, formerly known as Twitter, was identified as the platform where the most respondents (77%) had seen distressing content. On AI, the study showed that 53% of those asked said they had used an AI chatbot and were curious about how they could use them in their lives, while 54% said they were concerned about the impact AI could have on jobs in the future. Nominet chief executive, Paul Fletcher, said: “While society at large grapples with artificial intelligence at all levels, it’s encouraging to see young people embracing technology so quickly and using it in their daily lives. “We must continue to encourage this inquisitive nature from the next generation – and despite their adoption of AI, many still have concerns about the potential impact on their future. “When it comes to online safety, it looks like young Brits are growing in confidence, but the rise in exposure to upsetting content highlights that tackling online harm remains important to young people.” The study also indicated that 14% of young people lack access to a laptop or desktop computer, while 15% did not have broadband access at home. Meanwhile, 11% said they had to change or cancel their internet package this year as a direct result of the cost-of-living crisis. “Our data shows us the reality that despite young people’s lives and their education system going online, a concerning 14% of two million of them still don’t have access to a laptop or desktop computer, and this has the potential to significantly disadvantage those that would benefit the most,” Mr Fletcher said. Read More Businesses embracing generative AI but fear cyberattacks, survey finds Police to trial use of drones as first responders to emergencies Apple to adopt system to improve texting between iPhones and Android devices ICO seeks permission to appeal against Clearview AI tribunal ruling Users of iPhones can now check bank balance from Wallet app VR tool aims to help rail passengers spot and safely tackle sexual harassment

Three-fifths of businesses view generative artificial intelligence (AI) as a good opportunity but many fear they are exposed to cyberattacks, research has revealed. Businesses will “not progress” if they do not take risks, as the race to adopt new and emerging technologies heats up, according to accounting giant PwC. Around 37% of firms believe they are highly or extremely exposed to cyber risks, PwC’s survey of more than 3,900 firms around the world found. More leaders who are responsible for managing a firm’s risk said they thought cyber-related threats were a bigger concern than inflation. About a quarter felt that their organisation was very exposed to geopolitical conflict, amid the escalation of conflict in the Middle East. The survey highlights that if organisations don’t take risks, they will not progress Sam Samaratunga, PwC UK's global head of risk services But the survey, which had more than a quarter of responses from companies worth more than five billion US dollars (£4 billion), found that worries over cyberattacks or tech mistakes were not putting firms off transformation. About 60% said they think generative AI is an opportunity for their business rather than a concern. Generative AI, which refers to complex models which can create something completely new based on a vast set of data, has been cutting through into the mainstream with chatbots like ChatGPT. Earlier this month, British bank NatWest revealed it was launching an upgraded chatbot which is powered by the technology to have human-like conversations with customers. Sam Samaratunga, global and UK head of risk services for PwC UK, said: “In a world that is persistently in a state of flux, it is clear that organisations need to transform, with new and emerging technologies playing a critical role in that transformation. “So it is no surprise that cyber and digital risks are top-of-mind in 2023, with those leaders responsible for managing risk ranking cyber higher than inflation. “However, the survey highlights that if organisations don’t take risks, they will not progress.” Read More Young Britons turning to AI chatbots for help with school and work – survey Police to trial use of drones as first responders to emergencies Apple to adopt system to improve texting between iPhones and Android devices ICO seeks permission to appeal against Clearview AI tribunal ruling Users of iPhones can now check bank balance from Wallet app VR tool aims to help rail passengers spot and safely tackle sexual harassment

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