H&M starts charging shoppers £1.99 for online returns
High street fashion retailer H&M has joined other companies in charging shoppers who return items purchased online. Customers must now pay £1.99 to return parcels either in store or online, with the cost of the return being deducted from their refund. Rival high street stores including Zara, Boohoo, Uniqlo and Next already charge for online returns, with retail experts predicting that even more are likely to follow suit. During the pandemic, when online shopping inevitably soared in popularity, customers became increasingly more reliant on returning items when they did not fit. However, this also led to a rise in people buying items in bulk and returning almost all those items, some of them worn. While most online and high street retailers do not formally announce the move to charge for returns, many have introduced the change under the radar, with H&M implementing the return fee this summer. Business analysts have told the BBC that other retailers are likely to do the same. "It’s interesting that companies seem to be doing it by stealth, but it’s a sensible thing to be doing," retail expert Jonathan De Mello told the outlet. "It makes economic sense, as it discourages shoppers from bulk buying online products and then returning the majority of them. That’s been a real problem for companies." While H&M shoppers might be disappointed in the extra returns fee, added De Mello, most might understand why a company would need to make this decision, especially when it comes to the environment. Many shoppers are increasingly aware of the environmental impact of deliveries and returns, from courier vans to wasted packaging. Retail expert and analyst Natalie Berg wrote on Twitter/X that retailers have “created a monster” with free returns. “​​H&M charging for returns. Retailers have created a monster with free returns. It makes financial and environmental sense to put an end to this ‘buy to try’ mentality.” But Berg pointed out that customers who have signed up to H&M membership would be exempt from the extra fee for returning items. “This is actually a really delicate way to tier your customers,” Berg said of the membership scheme. “Slowly climb down from costly promises by limiting those benefits to loyalty members. Retailers have become too generous over the past decade. Save that generosity for your most valuable customers.” Read More Inside London’s first Vogue World: Thong leotards and Anna Wintour’s VIP assembly line Voguewashing London Fashion Week won’t pay the wages of Britain’s young fashion designers Bridesmaid who “didn’t love” her dress spends 35 years wearing it around the world Meghan Markle praised for mixing high-fashion with affordable pieces Vogue World wowed but won’t pay the wages of young fashion designers Ukrainian designers prove beauty can come from darkness at London Fashion Week
2023-09-19 22:51
Arsenal vs PSV Eindhoven: Complete H2H record
The complete head-to-head record between Arsenal and PSV Eindhoven, including the most memorable games in the Champions League and Europa League as well as the top scorer in this fixture.
2023-09-19 22:48
Brits struggle with mental health due to cost of living crisis
People in Edinburgh, Leicester and Glasgow are struggling the most with their mental health - due to the cost of living crisis. A poll of 2,000 adults found 27 per cent have really taken a hit when it comes to their wellbeing, because of a lack of finances. Newcastle, London and Leeds are other key cities where people are most affected. Cutting down on socialising, gym memberships and nutritious food to save money are reasons why so many feel disheartened and worried about their mental wellbeing. And 40 per cent are dreading the winter as they are unsure if they will be able to afford energy bills to heat their home. The survey was commissioned by British Gas, which is working with Professor Green to raise awareness of the struggles so many are facing and highlight the free support available in the new phase of the British Gas Post Office Pop-Ups. The musician and mental health advocate said: “As a parent your first instinct is to protect and provide, and when you’re doing everything you can, and that’s still not enough, it has a profound impact on your mental health. “Shame, stigma and fear can keep people from speaking up for help, but it’s the best thing you can do – for yourself, your family and your community. “Stress and anxiety breed in uncertainty so I really encourage you to visit a British Gas Post Office Pop-Up or contact the British Gas Energy Trust to help you gain confidence in, and control of, your future.“ The research found 14 per cent of adults are cutting back on how often they shower to lower their bills, and 21 per cent aren’t buying birthday gifts for loved ones. One in 20 (five per cent) say their kids are missing out on new toys. Just over half (55 per cent) believe their mental health would definitely improve if they were more financially stable. People in Manchester were found to be most likely to skip using heat or electricity to keep their homes warm. But those in Edinburgh were most likely to report that they have had issues with money that have led to incurring additional debt, like credit cards. Only 27 per cent of all adults polled via OnePoll are confident they are accessing all the benefits they may be entitled to when it comes to support with their energy bills. One in 10 also believe the rising cost of energy has caused them a great deal of additional stress. And 25 per cent baldly state they are expecting to struggle to pay their energy bills through the rest of the year. Nearly the same amount (24 per cent) said the current cost of living crisis has been just as bad for their mental health as the Covid-19 pandemic. British Gas Energy Trust CEO Jessica Taplin said: “Debt and money stresses are debilitating, which is why we are delighted to be offering money and energy advisors funded by us in Post Offices across the country. “Working with an artist like Professor Green can really help raise awareness, and let people know it’s good to talk about the things that are worrying them.” Read More Voguewashing London Fashion Week won’t pay the wages of Britain’s young fashion designers What is happening to local government finances and why are councils struggling? ‘School staff seeing more students who do not have enough dinner money’ Nearly a fifth of parents fear children will ignore health issues while at university How often should you wash your pyjamas? ‘My baby’s blue eyes drew praise – but their colour was a warning sign’
2023-09-19 22:48
Édgar Barrera, Karol G, Shakira, and more lead Latin Grammy nominations
The 2023 Latin Grammy nominations are here
2023-09-19 22:18
Troy Aikman Openly Laughed at Deshaun Watson's Pregame Routine
He couldn't help himself.
2023-09-19 22:17
Why Wrexham’s celebrity owners and lavish spending must be the exception not the norm
As the new League Two season got underway last month, the bookmakers were clear in their opinion; Wrexham were the favourites. The team to beat. Eight games in, Phil Parkinson’s side sit fourth– just three points off table-toppers Gillingham – having won four and drawn three since their opening-day defeat to MK Dons. Two places above them in second is Notts County, Wrexham’s promotion rivals from last season who have also made an impressive start back to life in the Football League. Notts County, like Wrexham, were one of the early season favourites for the title despite this being their first season back in the fourth tier since 2019. While it may come as no surprise that two teams littered with Football League talent have taken little time to acclimatise to England’s fourth tier, it does point to a stark financial inequality that is beginning to emerge at the base of the Football League. In the case of Wrexham, Ryan Reynolds and Rob McElhenney may not be throwing around cash in such a carefree manner as their American counterpart, Todd Boehly, in the Premier League at Chelsea, but they certainly aren’t spending prudently either. The club’s financial records for their promotion-winning season aren’t yet available, but the records from the season prior paint a clear picture of the new owners’ willingness to part ways with cash in their bid for promotion. £1.2m spent on transfers and agents – up from just £10,000 the year before – alongside a 294 per cent increase in football costs and losses of £2.9m which far outweighed the average net loss for a club in the National League, which sits around £1.1m according to Deloitte’s Annual Review of Football Finance. Some of that can be explained by the owner’s purchase of the freehold for the stadium and their 404 per cent increase in revenue – up to nearly £6m – but, regardless, the picture is as clear as ever. The big spenders rise to the top. One of last season’s big revenue drivers is expected to be Welcome to Wrexham, the hugely popular fly-on-the-wall documentary. The second season airs this week, showcasing the club’s second full season under their new owners, a campaign which ultimately concluded in Wrexham’s promotion back to the Football League for the first time since 2008. The show has attracted eyeballs and acclaim for its presentation of a football club at the heart of its community, and rightly so. In the second episode of the new series, for example, the story follows a young 17-year-old autistic fan, Millie Tipping, who strikes up a heartwarming relationship with star striker Paul Mullin whose own son, Albi, shares the same disorder. That focus on the community is an uplifting thread that runs throughout the documentary. But it’s also no wonder when the alternative is confronting the fact that Wrexham seem intent on financially bulldozing the lower leagues with boatloads of cash and hefty wage bills. After all, there were no other clubs in the National League last year whose kits were adorned with the sponsorship money of a social media giant like TikTok. No other teams in England’s fifth tier who could ring up and tempt a former England international goalkeeper out of retirement to help secure promotion. This year, their squad has been boosted – yet again – by the arrival of talent from higher divisions in the form of Will Boyle, George Evans and James McLean, the latter a £250,000 signing from Wigan Athletic reported to be on “championship wages”. When added to a squad that had already picked off supreme talents from the leagues above when the Welsh side were still in the National League, it’s clear to see why the bookmakers had them right at the top of their odds sheet. Money talks. They are not the only ones following this path in League Two. Salford City were the poster boy for big spending when they first reached the division under the ‘Class of 92’ ownership group. Stockport County too, who pipped Wrexham to promotion in the documentary’s first season, have spent handsomely, bringing Nick Powell to the club after he left Stoke City in the summer. But as Wrexham’s documentary hits TV screens, it should be the big spending of Reynolds and McElhenney that is put under the microscope. The celebrity status and goodwill garnered from the documentary should not distract from the vast spending that could dramatically alter the lower league landscape. Their openness with the fanbase and their effect on the local community is to be celebrated. One only has to look into the shenanigans at Southend United and Scunthorpe Town to realise stable ownership is far from guaranteed. However, look beyond that and their on-field strategy – fueled by rocketing sponsorship income and aggressive spending – is creating an unwanted blueprint. Succeeding in the Premier League has long been dictated by an owner’s willingness to spend. Football must now avoid a world where big-name owners, vast sponsorship deals and the same ability to spend are the only ways to journey up the football pyramid. Read More Welcome to Wrexham: The seasons we never got to see behind the scenes Welcome to Wrexham: Best sporting moments from season one Welcome to Wrexham: Best moments to look out for in season two Wrexham’s legendary goalkeeper Ben Foster in profile Wrexham’s star striker ‘Super’ Paul Mullin in profile Ben Foster: Retired keeper set to star in Welcome to Wrexham season 2
2023-09-19 21:58
Blink-182 announces first new album in 12 years
Remember when we said rock was having a resurgence? Blink-182 got the memo.
2023-09-19 21:47
2023 NFL power rankings, Week 3: Cowboys roll, Cardinals fold, Commanders rally
Our Week 3 NFL power rankings have some surprising names at both the top and the bottom as the league's power structure takes shape.
2023-09-19 21:46
BBC removes some Russell Brand content as monetisation suspended on YouTube
YouTube has stopped Russell Brand making money on its platform because of the rape and sexual assault allegations made against him. The Google-owned company said it has suspended the monetisation of the 48-year-old’s channel because he was “violating” its “creator responsibility policy”. The BBC has also announced it was removing some content from its iPlayer and Sounds apps which “now falls below public expectations”. An episode of QI and a Joe Wicks podcast, both featuring Brand as a guest, have been removed, the PA news agency understands. It comes as the Commons Culture, Media and Sport Committee chairwoman Dame Caroline Dinenage has written to the BBC, Channel 4 and TikTok to request for further details on what actions they are taking in response to the allegations and to GB News in relation to their coverage of the claims. Brand’s YouTube account, which has 6.6 million subscribers, has been suspended from YouTube’s Partner account “following serious allegations against the creator”, meaning the channel is no longer able to make money from advertising on the platform. In a statement, YouTube said the decision applied to all channels that may be “owned or operated” by Brand, adding: “If a creator’s off-platform behaviour harms our users, employees or ecosystem, we take action to protect the community.” The news comes after the remaining shows of Brand’s Bipolarisation tour were postponed and the Metropolitan Police said they had received a report of an alleged sexual assault in the wake of media allegations about the comedian and actor. A BBC spokesperson said: “The BBC does not ban or remove content when it is a matter of public record, unless we have justification for doing so. “There is limited content featuring Russell Brand on iPlayer and Sounds. We’ve reviewed that content and made a considered decision to remove some of it, having assessed that it now falls below public expectations.” Dame Caroline has said: “This weekend we have seen some very serious and disturbing accusations about Russell Brand’s behaviour and we understand that the police are now looking into some of these allegations. “As a first step, our committee has decided that we will today write to media outlets, including the BBC and Channel 4, to understand the actions they are taking as we consider some of the issues around these allegations.” In separate letters to Channel 4 chief executive Alex Mahon and BBC director-general Tim Davie, the committee chairwoman asked for a timescale and regular updates on their internal investigation. The letters also requested updates on the investigation being conducted by Banijay UK, which bought Endemol, the company commissioned by Channel 4 to produce the Big Brother spin-off shows Brand hosted, into his behaviour while he was working on their programmes. She added: “We urge both the BBC and Channel 4 to do everything possible not only to ensure that employees, contributors and suppliers feel safe at work, but also create an environment whereby people can speak out when procedures are breached.” Meanwhile, TikTok’s director of Government relations, Theo Bertram, was asked whether Brand could monetise his posts on the video sharing platform, where he has 2.3 million followers. Dame Caroline also asked “what the platform is doing to ensure that creators are not able to use the platform to undermine the welfare of victims of inappropriate and potentially illegal behaviour”. Brand still has a presence on video platform Rumble, where his channel has 1.4 million followers and he hosts a weekly live show at 5pm BST, but there was no new episode on Monday. His most recent video on Rumble is the short clip from Friday when he denied the allegations against him, which were published the following day. His Rumble channel description reads: “Everybody knows that the old ideas won’t help us. Religion is dead. Capitalism is dead. Communism is dead. Where will the answers of the next century lie? Particularly, when we’re facing a mental health epidemic and ecological meltdown.” He also has a dedicated subscribers’ area on the online community platform Locals, where members can sign up for a minimum 60 US dollars (£48) a year – or enter a higher amount if they wish to donate more – in order to access special bonus content from Brand, as well as the opportunity to interact with him directly. Brand has been accused of rape, assault and emotional abuse between 2006 and 2013, when he was at the height of his fame and working for the BBC, Channel 4 and starring in Hollywood films, following a joint investigation by The Times, Sunday Times and Channel 4’s Dispatches. He has strongly denied the allegations, which also include claims of controlling, abusive and predatory behaviour. His YouTube channel includes coverage of news stories, including alleged misinformation surrounding the Covid-19 pandemic and being an outspoken sceptic of the vaccine. Last year, one of his videos was taken down on YouTube over the site’s policy on Covid-19 disinformation, which prompted Brand to move his channel to Rumble. On Tuesday, The Times reported that several other women have since come forward with fresh claims about Brand. One woman, using the fake name Lisa, told the paper the comedian had sung about Soham killer Ian Huntley during a consensual sexual encounter in 2008. Another woman, known as Esme, told The Times that Brand had been threatening and verbally abusive towards her when she refused to have sex with him. In a now deleted YouTube video, Brand can be heard joking about raping a woman during a recording of Richard Herring’s Leicester Square Theatre Podcast in 2013. Before the first allegations were published, Brand posted a video on Friday saying he has been “promiscuous” but that all of his relationships have been “consensual”.
2023-09-19 21:20
How a rural Alabama school system outdid the country with gains in math
While the rest of the country’s schools were losing ground in math during the COVID pandemic, student performance in a rural Alabama school district was soaring
2023-09-19 20:55
Yellen says U.S. 'soft landing' can weather strike, govt shutdown, student loan risks
By David Lawder NEW YORK U.S. Treasury Secretary Janet Yellen told Reuters that a "soft-landing" scenario for the
2023-09-19 20:51
YouTube cuts off Russell Brand's ad revenues after sexual assault allegations
LONDON (Reuters) -YouTube said on Tuesday it had blocked Russell Brand from making money from his online channel after the
2023-09-19 20:50
