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Adults over 65 admit they’re baffled by digital terms including ‘smartphone’
Adults over 65 admit they’re baffled by digital terms including ‘smartphone’
Do you know your phishing from malware? One in six older adults admit they are completely “baffled” by digital terms. A study of 2,000 over-65s found the likes of hyperlinks, phishing and “The Cloud” are among the jargon which leaves people scratching their heads. Processor, malware and USB-C also made the top 20 list of confusing terms - with cookies, IP addresses and smishing also featuring highly. It also emerged 11 per cent think digital terms are so complicated that a foreign language would be easier to learn. To help older people get a better understanding of online jargon, BT Group has partnered with AbilityNet and lexicographer Susie Dent, to create a Digital Dictionary consisting of the 21 most commonly misunderstood words used on the internet. Susie said: “Whilst so much of modern life seems easier online – whether that’s booking a doctor’s appointment, managing your finances, or doing the weekly shop – we’re forgetting one crucial thing: it’s only easier if you understand the language the web is built on. “So, it’s great that this Digital Dictionary is a guide that simplifies the language.” The survey also found the over-65s spend just five and a half hours a week online, with 78 per cent feeling left behind by their lack of knowledge. Just over half (54 per cent) wish they were more knowledgeable when it comes to computing, but 17 per cent of these feel a lack of motivation. Other issues include feeling there is simply too much to learn or needing someone to show them what to do. But 16 per cent worry others will see them as a burden if they ask for help understanding different areas of technology. The main feeling for people who struggle with online jargon is frustration, though others feel silly, or stupid. And while easy access to information (31 per cent), convenience (17 per cent) and keeping in touch with friends and family (15 per cent) were deemed good things about the online world, many had negative things to say. A third (34 per cent) say their least-liked thing about being online is scams, with 14 per cent having privacy concerns. One in 10 (10 per cent) also stress that not every piece of information they see online is credible, according to the OnePoll.com figures. Victoria Johnson, spokesperson for BT Group added: “As younger generations grow up with the internet, it gets even harder for older generations to understand ever-changing online jargon. “But for anyone who isn’t a digital native and didn’t grow up with smartphones or super-fast broadband, it can feel like a whole new world to some. “It’s a shame to see from the research that older adults feel they are a burden when asking for help navigating their way online. “We want to create a more inclusive society by helping them make the most of life in the digital world. “We hope that the variety of online guides will give people the confidence to start exploring the internet and will give them all the training and support needed to live life to the full in the digital age.” The Jargon over 65s don’t understand: 1. Smishing 2. Vishing 3. Hyperlink 4. USB-C 5. Ransomware 6. URL 7. Phishing 8. QR code 9. Cloud 10. Malware 11. IP address 12. Cookies 13. Streaming 14. Tabs 15. Processor 16. Spam 17. Antivirus 18. Hardware 19. Browser 20. Upload 21. USB 22. Social media 23. Emoji 24. Webpage 25. App 26. Google 27. Download 28. Search Engine 29. Software 30. Smartphone Read More Brits think investing is for the super-rich, poll finds Brits get itchy feet in their home after five years, study finds The AI scams that are targeting young adults Elon Musk to live stream himself gaming on X in ‘everything app’ bid Japan startup unveils 15-foot robot suit for space exploration Apple blames Instagram for overheating iPhones
2023-10-02 22:47
Who is the author of 'Meet Me at the Lake'? Prince Harry and Meghan Markle buy film rights to bestselling novel
Who is the author of 'Meet Me at the Lake'? Prince Harry and Meghan Markle buy film rights to bestselling novel
Harry and Meghan's deal with Penguin Random House for the rights to 'Meet Me At the Lake' is rumored to have cost nearly $4M
2023-08-07 15:19
Australia coach Arnold backs 'obsessed' Postecoglou for Spurs
Australia coach Arnold backs 'obsessed' Postecoglou for Spurs
Australia coach Graham Arnold backed Ange Postecoglou on Tuesday to "kill" the Tottenham Hotspur job and said his countryman was obsessed...
2023-06-06 14:26
How many times has Inter won the Champions League?
How many times has Inter won the Champions League?
How many times has Inter won the Champions League? The Italian power is one of the most successful teams in the history of the European Cup.Inter Milan surprised Europe by making it to the Champions League Final in 2023. Of course, it was only a surprise because recent Champions League success h...
2023-06-11 03:47
Marcus Stroman shows Cubs just how much he wants a contract extension
Marcus Stroman shows Cubs just how much he wants a contract extension
Cubs ace Marcus Stroman has made it clear he doesn't want to be traded, and he made it clearer that he wants an extension with a complete-game gem.With the Chicago Cubs having dropped precipitously in the NL Central standings, the conversation around the club quickly turned from a resurgent...
2023-05-30 07:22
Sepp Straka wins John Deere Classic by 2 shots with final-round 62
Sepp Straka wins John Deere Classic by 2 shots with final-round 62
SILVIS, Ill. (AP) — Sepp Straka won the John Deere Classic on Sunday with a final-round 9-under 62 that could have been much better, making double bogey on the final hole but taking the title by two shots when Brendon Todd and Alex Smalley were unable to catch him.
2023-07-10 07:50
'Tranq': the flesh-rotting drug adding to America's opioid crisis
'Tranq': the flesh-rotting drug adding to America's opioid crisis
Opioid addict Martin has seen the deadly fentanyl replace heroin as the most prevalent drug in New York. Now he's trying to avoid "tranq," a flesh-eating...
2023-06-20 13:47
Hollywood actors agree to mediation, but strike may be unavoidable
Hollywood actors agree to mediation, but strike may be unavoidable
Unionized Hollywood actors on the verge of a strike have agreed to allow a last-minute intervention from federal mediators
2023-07-12 12:18
Biden Leads Trump in Would-Be 2024 Election Rematch in NBC Poll
Biden Leads Trump in Would-Be 2024 Election Rematch in NBC Poll
President Joe Biden led Republican front-runner Donald Trump in a hypothetical 2024 election rematch in an NBC News
2023-06-26 02:55
Theme parks bounced back in 2022 from pandemic lows with revenue, if not attendance
Theme parks bounced back in 2022 from pandemic lows with revenue, if not attendance
Last year marked a return to normal for the theme park industry around the world with operators reporting revenues at par or above pre-pandemic levels
2023-06-16 00:21
Katie Taylor vs Chantelle Cameron time: When does fight start in UK and US tonight?
Katie Taylor vs Chantelle Cameron time: When does fight start in UK and US tonight?
Katie Taylor and Chantelle Cameron will clash in a huge fight in Dublin this weekend, as the latter defends her undisputed super-lightweight titles against the home fighter. Taylor, the undisputed lightweight champion, and Cameron will both enter the 3Arena undefeated, with Taylor’s record reading 22-0 (6 knockouts) and Cameron’s at 17-0 (8 KOs). Last time out, Taylor outpointed Karen Carabajal in October to retain her four lightweight belts, and now she challenges for the four held by Cameron, who beat Jessica McCaskill on points in November. Taylor is still eyeing a rematch with unified featherweight champion Amanda Serrano, but she cannot afford to overlook her British opponent this weekend. Here’s all you need to know. We may earn commission from some of the links in this article, but we never allow this to influence our content. This revenue helps to fund journalism across The Independent. When is it? The fight will take place at the 3Arena in Dublin, Ireland on Saturday 20 May. The main card is due to begin at 7pm BST (11am PT, 1pm CT, 2pm ET), with ring walks for the main event expected at approximately 10pm BST (2pm PT, 4pm CT, 5pm ET). How can I watch it? The event will be streamed live on Dazn, a subscription to which is available at three different price points: Monthly Saver (£9.99 per month, with a 12-month commitment), Flexible (£19.99 per month, and can be cancelled at any time), and Annual Super Saver (£99.99 as a one-off payment). Odds Taylor – 8/13 Cameron – 7/5 Draw – 11/1 Full odds via Betway. Full card (subject to change) Katie Taylor vs Chantelle Cameron (for Cameron’s IBF, WBA, WBC and WBO women’s super-lightweight titles) Dennis Hogan vs James Metcalf (super-welterweight) Gary Cully vs Jose Felix (lightweight) Thomas Carty vs Jay McFarlane (heavyweight) Caoimhin Agyarko vs Grant Dennis (super-welterweight) Maisey Rose Courtney vs Kate Radomska (flyweight) Click here to subscribe to The Independent’s Sport YouTube channel for all the latest sports videos. Read More Katie Taylor and Chantelle Cameron are shaming their male counterparts Why Katie Taylor vs Chantelle Cameron could be won and lost before the first bell Haney vs Lomachenko live stream: How to watch fight online and on TV Who is fighting on Katie Taylor vs Chantelle Cameron undercard tonight? How to watch Katie Taylor vs Chantelle Cameron online and on TV tonight Katie Taylor gears up for ‘biggest night’ of career against Chantelle Cameron
2023-05-20 18:16
Djokovic silences Britain, helps Serbia into Davis Cup semis
Djokovic silences Britain, helps Serbia into Davis Cup semis
World number one Novak Djokovic steered Serbia into the Davis Cup semi-finals as he beat Cameron Norrie 6-4, 6-4 to secure a 2-0 triumph over...
2023-11-24 05:52