People can once again call 999 in an emergency after services were hit by a nationwide technical fault. BT said it had implemented a back-up platform after issues with 999 calls connecting were reported on Sunday morning. Emergency services across the country have confirmed they are able to receive 999 calls again, but some warned they were still experiencing residual difficulties. A spokesperson for BT said: “Early this morning we experienced a problem with the 999 service. “The situation is fast-moving as we fix the problem and our back up platform is now working – so people should call 999 as usual. “We will provide updates as the issue is resolved.” Cheshire Fire and Rescue Service warned of a 30-second delay to connect to 999, while Suffolk Police said its system may not be working to full capacity and urged people to use 999 only in a genuine emergency. The Metropolitan Police said the back-up system was “not as effective at telling us where you are calling from”. “Help us by having the address of the emergency ready,” the force said. “If you don’t know the address, look around for a street name or obvious landmark.” East Midlands Ambulance Service (EMAS) said that if a 999 call was not successful, people should call 111 for urgent medical help instead. Richard Lyne, strategic commander at EMAS, said: “We urge people to seriously consider the alternative services available and if it’s possible to make your own way to a treatment centre. “For example, if a relative or friend can take you by car.” Problems with the service, which is managed by BT, were first reported at around 8.30am on Sunday and people were told to call 101 in an emergency for police and fire, or 111 in a medical emergency. Several police forces and fire and ambulance services said they were facing issues and said BT had reported a “system failure”.

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The rise of artificial intelligence (AI), as well aggressive state-aligned groups pose a significant threat to critical infrastructure, the UK’s cyber security agency has said. In its annual review, the National Cyber Security Centre (NCSC) warned ongoing geopolitical challenges and AI also posed a threat to UK elections. Published on Tuesday, the NCSC’s Annual Review said the Centre, which is part of GCHQ, had seen the emergence of a new type of cyber adversary in the last year – state-aligned actors who are ideologically, rather than financially, motivated. Beyond the present challenges, we are very aware of the threats on the horizon, including rapid advancements in tech and the growing market for cyber capabilities Lindy Cameron, NCSC The NCSC highlighted China and Russia as enduring and significant threats to UK cyber security, noting that many of the new state-aligned groups it had seen appear were sympathetic to Russia’s invasion of Ukraine. On artificial intelligence, the NCSC warned that the next general election in the UK, expected next year, will be the first to take place against the backdrop of significant advances in AI, which it said would enable and enhance existing challenges. The cyber security agency said that large language models (LLMs) – the technology apps such as ChatGPT are built on – would almost certainly be used to generate fake content as part of disinformation campaigns to disrupt the democratic process. At the first AI Safety Summit, held in the UK earlier this month, industry figures and world leaders warned of the potential for AI to help cybercriminals carry out more sophisticated cyber attacks. “The last year has seen a significant evolution in the cyber threat to the UK – not least because of Russia’s ongoing invasion of Ukraine but also from the availability and capability of emerging tech,” NCSC chief executive Lindy Cameron said. “As our annual review shows, the NCSC and our partners have supported Government, the public and private sector, citizens, and organisations of all sizes across the UK to raise awareness of the cyber threats and improve our collective resilience. “Beyond the present challenges, we are very aware of the threats on the horizon, including rapid advancements in tech and the growing market for cyber capabilities. “We are committed to facing those head on and keeping the UK at the forefront of cyber security.” The annual review said work needed to be done to ensure the UK kept pace with the changing threats, particularly in relation to enhancing cyber resilience in the nation’s infrastructure. Read More Meta faces renewed criticism over end-to-end encryption amid child safety fears Call of Duty launch sparks record traffic on broadband networks Crypto investment fraud warning issued by major bank Council investigating extent of cyber attack that affected website and systems Setback for Ireland as EU legal adviser recommends revisit of Apple tax case Smartphones ‘may be able to detect how drunk a person is with 98% accuracy’

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HOUSTON--(BUSINESS WIRE)--Oct 23, 2023--

UK broadband providers have reported record levels of broadband network traffic sparked by the release of the latest Call of Duty video game. BT and EE, as well as Virgin Media O2, confirmed they saw major spikes on their networks after the game became available to download on Wednesday, ahead of its release on Friday. Virgin Media O2 said that Wednesday saw a new record for traffic on its broadband network, 22% higher than the previous record, which was set only a week ago with the return of the original map to popular battle royale game Fortnite. The internet provider said the large size of the new Call of Duty’s game file played a part of driving the traffic spike. Paul Kells, the provider’s network strategy and engineering director, said: “It has been an exciting couple of weeks for gamers, with the return of Fortnite’s original map and the much-anticipated arrival of Call of Duty: Modern Warfare III. “Both of these events have seen gamers getting online in their droves, with our customers setting two network records in less than a week. We are proud to make these moments possible with our gigabit network, backed up by our market leading wifi guarantee.” EE and BT also reported a similar spike, saying the video game launch led to the second highest overall peak in EE and BT home broadband history – behind only a night in February this year when multiple high-profile football matches were being streamed online and an update to Call of Duty’s popular battle royale spin-off Warzone was also being rolled out. The firm said the spike was the biggest single game contribution to a broadband peak it had ever seen. Sam Kemp, EE’s director of gaming, said: “As part of our mission to be the UK’s number one destination for gaming, we offer a full fibre network experience that features in-home wifi management services including Game Mode, that are built for gamers and which come into their own during AAA gaming calendar moments. “They don’t come much bigger than the latest Call of Duty drop, and as the official partner of Call of Duty: Modern Warfare III, we’ve seen unprecedented traffic across our network, however EE customers can be rest assured that they will be supported by the fastest speeds and most reliable network to get the best possible COD experience.” Read More Crypto investment fraud warning issued by major bank Council investigating extent of cyber attack that affected website and systems Setback for Ireland as EU legal adviser recommends revisit of Apple tax case

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