TikToker Alix Earle and her friends were hit by a scam that left them stranded during their European vacation. They had booked a villa in Positano, Italy, but upon arrival, they discovered that the villa did not exist. Airbnb stepped in to save the day for Earle and her group of 10 friends.
Earle documented the whole situation in a video that went viral. The video currently has garnered over 5.5 million views on TikTok. Airbnb is now receiving praise for responding so quickly and putting the group in a Positano villa.
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‘Babes we got you'
@alixearle THIS IS NOT REAL LIFE. Omg thank you @airbnb for coming to the rescue 🥹😭 #positano #airbnb #italy #girlstrip ♬ original sound - alix earleWhen TikToker Earle and her friends were left stranded after booking an Italian villa that did not exist, she documented it on her TikTok. Airbnb TikTok account quickly commented under Earle's video, "Babes we got you. our people are calling you now."
Fortunately, Airbnb stepped in to help the group by providing them with a villa that overlooks the beautiful Mediterranean Sea. Despite the fact that the scam occurred through a booking portal, it was Airbnb that came to the rescue with a luxurious villa that boasts a steam room, a massage table, and a terrace that overlooks the mesmerizing blue waters. Although it's unclear how much the group spent on the fake rental, they were able to enjoy their vacation thanks to Airbnb's timely intervention.
@alixearle Airbnb is our wealthy man #positano ♬ money money money abba - vitória 🖤"Airbnb is our wealthy man," Earle captioned a video of her and fellow travelers wearing matching robes.
'Girls trip took a turn'
@alixearle What do we do now!?!!!! #girlstrip #positano ♬ original sound - alix earleEarle, a 22-year TikTok Star from Miami, told her 5.3 million TikTok followers how her "girls' trip took a turn" after she and her friends became stranded in Positano. In the first of a series of videos, she claimed the house in Italy they booked online "was a scam." "The house we were supposed to stay at doesn't exist," Earle said. "Our car service canceled, it's midnight and we literally don't know where to go – 11 girls stranded in Positano." On one of Earle's videos, Booking.com posted an apology under the comment section for the mishap. "Hi Alix, we're sorry to hear about your experience. Please reach out to us via Twitter, FB, or Instagram, so our support team can look into this," the comment read.
